Live Remote Assistance
How it Works:
Step 1: Complete the fields and click the button
to proceed.
Step 2: You are prompted to download a small
virus-free plug-in which will connect you to a member of our support
team.
Step 3: Your support representative will chat
with you online to obtain the details of the problem.
Step 4: With your permission, your support representative
can view your screen and share control of your mouse and keyboard.
Step 5: You are in full control of your computer
at all times. You always have overriding control of your mouse
and keyboard, and you can end the screen-sharing session at any
time.
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